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Cancel Order By Customer Magento® 2 Extension

Cancel Order By Customer Magento® 2 Extension

Cancel Order By Customer extension gives the most flexible way to your customer to generate a request of cancelling the order.
  • The customer can cancel orders from front side under my account section
  • An automatic notification email sent to admin that order had been cancelled
  • Store owner can set a custom email template from admin side for order cancellation

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Availability: In stock

$59.00
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Description

Several times the customers want to cancel the order while shopping online. Some merchants may want to let their customers cancel their orders directly from their account area. Giving the ability to customers to cancel their orders by themselves means that conditions and limitations must be taken into account. Cancel Order By Customer extension gives the most flexible way to your customers to cancel orders from the front side under my account section. Additionally, it allows a customer to add comments in a confirmation popup, this helps admin to know the exact reason for order cancellation and thus admin can improve lacking areas

When each order has been cancelled, there will be automatically an update email sent to notify admins, so that admin can easily know and manage. The extension supports admins to customize form header text, button text, cancel order note etc. from a backend configurations. The store owner can set a custom email template from admin side for cancel order. Moreover, with various setup emails features: email sender, email receiver and email template, store owners can totally control cancelled orders, easily differentiate these kinds of orders from others. This will definitely enhance customer shopping experience.

Features

  • Easy enable/disable functionality from backend
  • The customer can cancel orders from front side under my account section
  • An automatic notification email sent to admin that order had been cancelled
  • Store owner can set a custom email template from admin side for order cancellation
  • Admin can customize form header text, button text, cancel order note, etc. from a backend
  • Enable to configure to cancel order button and notice notes of the confirm
  • Allow customers to add comments in a confirmation popup
  • Admin can see all requests of cancel order of customers via email as well as in admin panel

Cancel Order By Customer extension configuration:

Easy Installation & Activation right from a backend, No Help needed from developer to manage. To use this Cancel Order By Customer extension you have to Go to STORE> Configuration > SETUBRIDGE > Cancel Order By Customer Tab:

Here is an Enable/Disable configuration to activate the extension. Admin can customize Popup Button Text, Header Text and Notice Text right from a backend. Additionally, admin can also add predefined cancellation reasons.
Moreover, with various email setup options: email sender, email template for customer and email template for admin, store owners can totally control cancelled orders easily differentiate these kinds of orders from others.
The most flexible way to cancel orders from account dashboard. By using Cancel Order action a customer can easily cancel their order by themselves.
Here a customer can see all the orders detail list with necessary information like Order ID, Date, Ship To, Order Total and Status.
A customer can also Cancel order from order detail page by using action. The order detail page consists with all necessary information like Status, Product Name, SKU, Price, Quantity and Sub total.
Admin can see all requests of cancel order of customers via email as well as in admin panel. Admin can view all necessary information like Order ID, Status, Reason, Comment and order total.

Changelog

Version 1.0.0 CE (Released on Oct 17, 2017)

  • +Easy enable/disable functionality from backend
  • +The customer can cancel orders from front side under my account section
  • +An automatic notification email sent to admin that order had been cancelled
  • +Store owner can set a custom email template from admin side for order cancellation
  • +Admin can customize form header text, button text, cancel order note, etc. from a backend
  • +Enable to configure to cancel order button and notice notes of the confirm
  • +Allow customers to add comments in a confirmation popup
  • +Admin can see all requests of cancel order of customers via email as well as in admin panel

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