Magento Product FAQ Extension

This Magento Product Based FAQ Extension increases customer inquiries by providing them with a facility to ask questions quickly right on product pages.

  • Display Frequently asked questions and answers on every single page
  • Customer can submit their question through a product page
  • All question are answered and displaying by the admin
  • FAQ's notification via email to the user and admin
  • Export all FAQs from grid to CSV and XML file format
  • Update/delete bulk Q&A at a time
  • Fully responsive and flexible
Highlight Featurs
was $39 Special Price $29
Community Edition 1.4.x, 1.5.x, 1.6.x, 1.7.x, 1.8.x, 1.9.x
was $39 Special Price $29
was $39 Special Price $29

ScreenShots

Version 1.0.2 CE (Oct 09, 2017)

  • * Bug fixing and improvements

Version 1.0.1 CE (Nov 5, 2015)

  • + SUPEE-6788 supported

Version 1.0.0 CE (Sept 26, 2015)

  • + The plug-in can enable/disable from back-end options
  • + Customer are able to submit questions from product page directly
  • + Administrator is able to display frequently asked Q&A on the product page.
  • + Answer questions via admin
  • + Add any question/topic to any product page or on an FAQ landing page
  • + Admin approve and refuse a request from a list
  • + Notification by email to both side (Customer & Admin) for question/answer

HOW MAGENTO PRODUCT BASED FAQ EXTENSION WORKS?

In any small or large eCommerce business, time is too worthy than money while serving the customer. In between this customer ask again and again the same question. so how do we manage it? with the help of a product-based Magento Product FAQ extension, the store admin can easily display answers to the general questions asked by the customers repeatedly.

Basically, the customer wants to know details about any products before buying one; so they have some common (what? how? why?) questions for any products.

How does Magento Product FAQ Extension work?

A Magento Product Based FAQ extension is an awesome supportive module that is possible for the customer to ask a product question-answer to the admin directly on the detail page.

After all, the answer will be sent to the relevant customer via email notification & store admin can also manage the question-answer with the basic features on entries as an enable, disable, update or delete at any time from the back-end configurations.

Moreover, to use a mass question-answers update/configuration option, the admin can add or update more than one question at a time from the back-end configuration. It allows store administrators to export the list to the XML or CSV file format & also they can update FAQ status in bulk.

The product-based Magento question-answer extension is a well reliable & responsive FAQ extension for all devices. The Magento Q&A extension is made with fully responsive features to make a better user experience towards the e-commerce war.

This Magento 1 FAQ extension gives enhances two-way communication to create a link between the customer & the admin.

Features

  • The plugin can enable/disable from the backend.
  • The customer can ask questions directly from the detail page.
  • Admin can display frequently asked questions with the answers on the detail page.
  • All questions were answered by the admin.
  • The store admin can approve/delete the FAQs.
  • Admin can update or delete bulk Q&A at a time from a backend.
  • FAQs status bulk updater function.
  • The customers are able to ask quick questions on the detail page.
  • Export all FAQs from the grid to XML and CSV file format.
  • Email notification for both sides (customer & admin) for the questions-answers
  • Fully responsive and flexible.
  • Easy to install and configure.

Standards

  • Follow all Magento coding standards for extension development
  • A complete upgrade safe solution

Request New Feature

 

Magento FAQ Extension Set up:

1. Install the FAQ module from the marketplace.
2. To use this Magento FAQ extension, go to STORE> Configuration > SETUBRIDGE > Product Based FAQ tab:

Extension Configuration:

Here is a configuration option to Enable/Disable module.
mage-1-pbf-1

Assign Product Wise FAQ:

List of question's grid of detail page
mage-1-pbf-2

Enable/Disable FAQ Status:

Approve the question & and write answers for specific questions.
mage-1-pbf-4
List answer of the question
mage-1-pbf-3
'Ask a question' button on the detail page.
mage-1-pbf-5

Magento Product FAQ form:

Ask a question directly to store owner/admin via Product FAQ form from product pages.
mage-1-pbf-6
Approved FAQs & answers by the admin
mage-1-pbf-7
FAQ
  • Q1: This extensions work with all themes and extensions by other vendors?
  • A: SetuBridge extensions work with all the plugins, as well as with many third-party plugins. We'll definitely try to help you if you face any technical issues, please create a ticket at support@setubridge.com
  • Q2: Can I get free updates and support?
  • A: Yes, you will get 6 months of free support and 1 year of product updates with the purchase.
  • Q3: Are you able to provide installation services?
  • A: Yes, you can use the installation and configuration services that are provided with every extension purchase.
  • Q4: Is it possible to test the extension on a staging site before transferring it to a live one?
  • A: Yes, you can switch on the production domain from your test domain after configuring all the settings.
  • Q5: Is the SetuBridge extension available to install with a one-time payment or subscription-based?
  • A: The Magento Product FAQ extension is available to install & integrate with the store with a one-time payment.
  • Q6: In case I need additional features for a extension, how can I request them?
  • A: You can send an email to axay@setubridge.com with your requirements for the extension.
  • Q7: How can I get a refund?
  • A: You can read out the refund policy for more details.

USER REVIEWS ON MAGENTO PRODUCT BASED FAQ EXTENSION

  1. Prompt support

    Nov 25,2018

    Great extension and quick support from the chat when I got stuck!!
  2. Fast and easy.

    Jul 23,2018

    It was easy to set up the FAQ and I'm very happy with the display on our site.
  3. Perfect!!

    Dec 05,2017

    One of the best extension for FAQ.
  4. Amazing!!

    Mar 27,2017

    This is really an amazing FAQ extension. Easy to install and configure.
  5. Awesome!!

    Apr 09,2016

    fully responsive and flexible
  6. basic required extension for every store

    Oct 30,2015

    The setubridge's faq extension works seamlessly & also their customer service was too quick! We can definitely suggest this module for every e-commerce store. Saves us a lot of time for basic support question and answers for the products.
  7. Work well

    Oct 14,2015

    The FAQ Manager module provide us exceptional functionalities that made this extension very useful. good extension collection. Thanks!!
  8. Extension Working
    100%
    Developer Support
    100%
    Happy to have purchased it on.

    Nov 30,-0001

    It's very easy to use and good for implementation.
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