Google Customer Reviews

• Created: 13/05/2019
• Version: 1.0.4
• By: SetuBridge
• store.setubridge.com

" Thank you for purchasing our plugin. please feel free to email via our user page contact form here. Thanks so much! "

• Integrate google customer rating badge javascript on all e-commerce pages with dynamic variables ex. merchant Id, badge position etc
• Auto checks order success page & append Google Customer Reviews survey opt-in module to order confirmation page.
• Easy installation & configuration in just no time.
• Backend configuration for merchants to manage dynamic fields like MERCHANT_ID, POSITION ("BOTTOM_LEFT", "BOTTOM_RIGHT"), LANGUAGE etc.
• Enabling will specifies the products in a customer's order as an array of JSON "gtin" objects inside a "products" array.

Read Google Customer Reviews technical guideline.
https://support.google.com/merchants/answer/7125187?hl=en-IN&ref_topic=7125793

• To activate this Google business review feature, admin has to enable the "Customer Reviews" under the merchant center programs from their account.

Step 1. Backup your web directory and store database
Step 2. Download Extension package file
Step 3. Upload & Unzip package folders to store root
Step 4. Login into SSH console & reach to store root folder:

cd path_to_the_store_root_folder

Open Magento Root directory & run below series of commands one by one

php bin/magento setup:upgrade

php bin/magento setup:di:compile

php bin/magento setup:static-content:deploy

php bin/magento cache:flush

Step 5. From Backend,System > Cache Management.
1. Flush Magento Cache
2. Flush Cache Storage
3. Flush JavaScript/CSS Cache

Easy Installation & Activation right from backend, To use this Google Customer Reviews extension you have to Go to STORES > Configuration > SETUBRIDGE > Google Customer Reviews Tab:

• Simply Enable/Disable Customer testimonial plug-in with back-end configuration options. Just enter your Merchant.Customer review/badge show based on customer group

• You need to enter your Merchant Account ID in given field.
• If you want to display "GCR Badge" enable it from given option and also able to set GCR Badge position in BOTTOM_RIGHT and BOTTOM_LEFT.
• You can able to set Language of your choice.

• Just choose any Dialog box position from drop down options to get display in success page.
• You can able to set number of Estimated Delivery Days in given field.
• Here is an two option for Backorder "YES" and "NO", If you want to allow Backorder then set it as "YES" and option to set Backorder Estimated Delivery Days.

Here you can find answers to frequently asked questions. Feel free to contact if you can't find answer to your question.

Google Customer Reviews is only available to advertisers whose Merchant Center accounts are based in the following countries: Australia, Austria, Belgium, Brazil, Canada, Czechia, Denmark, France, Germany, India, Italy, Japan, Mexico, New Zealand, Netherlands, Norway, Poland, Russia, Spain, Sweden, Switzerland, Turkey, United States, and the United Kingdom.

No, displaying the badge on your site is optional.

Your Google Customer Reviews badge will state 'Rating not available' instead of a rating (i.e. the numerical value and star rating). A minimum of 150 reviews is required to establish a seller rating.

Yes, GCR does not require participants to sell physical products. You must be able to provide an estimated delivery date (EDD) for the items you sell in the order confirmation module (i.e. the date you expect the good/service to be consumed).

"Order confirmation module" refers to the JavaScript on the purchase confirmation page that launches the survey opt-in window.

No, Google Customer Reviews requires that you display the survey opt-in to all customers after they checkout on your website.

No, you cannot show the survey question on your purchase confirmation page. To provide the most valuable feedback about purchases on your site, we want customers to respond only after they've received their goods or service.