WhatsApp Notification Magento 2 Extension

Magento 2 WhatsApp notification extension is a beneficial tool to send alerts about different store events on customer WhatsApp number.

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6+ downloads
  • Automated WhatsApp notifications to customer & admin
  • Twilio WhatsApp gateway integration
  • WhatsApp order notifications for order place, invoice, refund, shipment
  • Additional customer registration & customer inquiry alert
  • Flexible template management supporting dynamic variables
  • 6 ready templates for using instantly in Magento eCommerce
  • Dedicated dashboard showing all events log
Highlight Featurs
Community Edition 2.1.x, 2.2.x, 2.3.x, 2.4.x



Version 1.0.0 CE (May 05, 2020)

  • Initial Release


Communication is a crucial medium for a business entity to edge over a competitor. Innovative merchant customer communication strategies with the advancing technology keep the track of sale graph upward. Tacts that are cost-effective as well as stands no change to get missed or ignored by the customer are the one that creates a great firm bond. One of the best strategies is to use WhatsApp alert notification using customer’s WhatsApp contact detail as its stand rare chance to miss SMS alert notification bar on the mobile screen.

We at SetuBridge has developed a great tool to help ecommerce merchants to set up automation to send alerts directly on customers WhatsApp number. This Magento alert tool supports major events like new order placement, invoice, shipment, credit memo, customer registration, contact inquiry etc. It also allows admin to receive the same notification on WhatsApp. The extension is compatible with Twilio WhatsApp API to send notifications to customers.

It's extremely flexible for admin to configure & manage different message notifications content directly from the admin panel. It's easy to create separate templates for each event & attach with that. The extension makes it easy to inject different dynamic variables from order, customer, ordered item, contact field in the message template.


  • Enable/disable the option to personalize alert notification
  • Instant alert notification for store events like New Orders, invoice, Credit memo (Refund Order), customer registration, customer inquiry, shipment etc.
  • Admin gets the same alert notification to follow up the progress
  • Easily customized template for each event
  • Customize message notification alert form the backend

Extension Configuration:

General configuration:

An admin operating this extension can either enable or disable WhatsApp order notification on the configuration page. For, WhatsApp gateway integration configuration, admin can choose supported gateway. For complete

Configure different order notification:

Admin can use the default template or can customize template content for each store event updates

Registration Notification:

When a user makes a registration, configure to send the registration notification across the registered WhatsApp number.

Customer Inquiry Notification

Admin can configure to get customer inquiry notification on the contact number mentioned in the backend.

Create Templates

Create a WhatsApp alert template can be customized using variables library.
  • Q1: Why does it show "[HTTP 400] Unable to create a record" in reason?
  • A: This kind of error occurs from the Twillio configurations side. For errors related to "[HTTP 400] Unable to create a record," please check out HERE.


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