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WhatsApp Chat Connect Magento 2 Extension

The Magento 2 Whatsapp Chat Connect extension is a Marketing Tool that lets your customers connect with you using just a single click!

99% of 100
51+ downloads
  • Simple integration of Magento WhatsApp chat
  • WhatsApp Business app compatible
  • Show/hide chat button for desktop and mobile
  • Auto user-agent detection to open WhatsApp mobile or web
  • Configure chat button icon & pre-styled positions
  • Personalize chat pop-up with theme color & greeting message
Highlight Featurs
was $59 Special Price $19
Community Edition2.1.x, 2.2.x, 2.3.x
Enterprise Edition2.2.x, 2.3.x
was $59 Special Price $19
was $59 Special Price $19



Version 1.0.1 CE (Released on May 21, 2019)

  • + Unique chat style whatsapp widget styling
  • + Allow profile picture upload for operator
  • + Allow customizing popup widget appearance

Version 1.0.0 CE (Released on Dec 31, 2018)

  • + Initial Release


The Magento WhatsApp Chat Contact Extension developed by SetuBridge, we aim to enable businesses to utilize as an effective live chatting app widget. This module allows you to add a WhatsApp business chat button on your website or store, through which your customers can connect directly from the Magento 2 web.


The extension also comes loaded with features such as:
  • A module integration allows its visitors to start chatting & direct contact on Whatsapp from the website
  • This plugin makes for a quick & easy support experience for visitors.
  • Admin can customize a default conversation message to start a customer support chat.
  • It's able to detect the user agent and will open Mobile App or Web App accordingly 
  • An admin can decide whether the button needs to be displayed on the desktop, mobile, or even both. 
  • You can also personalise the position of a button using either pre-configured styles or by setting your own custom position using the drag and drop panel in the backend.
  • Admin can also configure the WhatsApp Business application as auto-responder chat support for customers.
  • The new integration allows visitors to add more text for the query, feedback or any other information, to share with the admin within a pop-up.
  • Store admin can also change greeting chat icon, theme colour, and message as per choice.

As the advent of technology continues, data continues to be cheaper and more widely spread and customers are more technologically empowered. For any organization that operates through the internet, it is necessary that it remains in touch with and addresses the concerns of its customers as effectively as possible. Over the time, usage of social media has surged. Organizations have leveraged the potential of various social networking platforms including WhatsApp. The conversation application has been one of the most widely-used services across the world with a daily user base of over 1 billion. It would be a wise strategy to using chat app as a channel for customer service and outreach.

How Does It work?

This is an amazing Marketing Tool that lets your customers connect with you using just a single click for support or query!

WhatsApp Chat Connect Extension Set up:

1. To use this module, go to STORE> Configuration > SETUBRIDGE > WhatsApp Chat Connect Tab:
2. Check more info on extension installation instruction here.

WhatsApp Chat Connect Extension Configuration:

General Configuration:

Depending upon your requirements, an admin operating this plug-in can either enable or disable Magento WhatsApp extension with a simple YES/NO selection on the configuration page.

Customizable Configurations:

Apart from the basic configuration, there are many other features that you can utilize for better functioning of the conversation module. Under this module, you can set up a Mobile Number for a chat. Depending upon the choice, admin operating this plug-in can either use the default greeting message or enter own greeting message. As per choice, admin can choose the greeting chat icon this icon will be displayed as a greeting chat icon in the pop-up window, also visibility for devices for an icon to appear can also be chosen. The theme colour for the pop-up is customizable, as per the selected colour.

Icon position settings:

This functionality can work in two ways. Either a user can enable the movable option, which allows the user to move an icon anywhere on the given web page. Another way to utilize this is that admin can pre-configure the position of chat Icon.
Here, the given image shows a default position of WhatsApp contact icon with a close button. as well as users are able to move the icon over the browser screen.


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