Magento 2 WhatsApp Chat Extension
Magento 2 WhatsApp Chat Extension enables real-time communication with your customers directly through WhatsApp which enhances user engagement and provides instant support.
- Add WhatsApp chat as a quick support channel
- Set custom chat button icon with custom positions
- Personalize chat pop-up with theme color & greeting message
- Auto user-agent detection to open WhatsApp mobile or web
$39
Community Edition 2.3.x, 2.4.x
Enterprise Edition 2.3.x, 2.4.x
ScreenShots
Version 1.0.2 CE (Released on Mar 11, 2024)
- + Added Hyva compatibility
- + Magento 2.4.X Compatible
Version 1.0.1 CE (Released on May 21, 2019)
- + Unique chat style whatsapp widget styling
- + Allow profile picture upload for operator
- + Allow customizing popup widget appearance
Version 1.0.0 CE (Released on Dec 31, 2018)
- + Initial Release
Boost Customer Engagement with Magento 2 WhatsApp Chat Extension
Enhance customer interaction using the Magento 2 WhatsApp Chat Extension on your Magento store. This Magento whatsapp integration adds a WhatsApp chat button to your store and allows your customers to connect instantly for support and inquiries which professionally improves their experience and drives higher engagement and conversions.
Magento 2 WhatsApp Chat Extension Features:
The Magento 2 WhatsApp Chat Extension loaded with features such as:- A module integration allows its visitors to start chatting & direct contact on Whatsapp from the website
- This Magento chat plugin makes for a quick & easy support experience for visitors.
- Admin can customize a default conversation message to start a customer support chat.
- It's able to detect the user agent and will open Mobile App or Web App accordingly
- An admin can decide whether the button needs to be displayed on the desktop, mobile, or even both.
- You can also personalise the position of a button using either pre-configured styles or by setting your own custom position using the drag and drop panel in the backend.
- Admin can also configure the WhatsApp Business application as auto-responder chat support for customers.
- The new integration allows visitors to add more text for the query, feedback or any other information, to share with the admin within a pop-up.
- Store admin can also change greeting chat icon, theme colour, and message as per choice.
As the advent of technology continues, data continues to be cheaper and more widely spread and customers are more technologically empowered. For any organization that operates through the internet, it is necessary that it remains in touch with and addresses the concerns of its customers as effectively as possible.
By the time, usage of social media has surged. Organizations have leveraged the potential of various social networking platforms including WhatsApp. The conversation application has been one of the most widely-used services across the world with a daily user base of over 1 billion. It would be a wise strategy to using a chat app as a channel for customer service and outreach.
By the time, usage of social media has surged. Organizations have leveraged the potential of various social networking platforms including WhatsApp. The conversation application has been one of the most widely-used services across the world with a daily user base of over 1 billion. It would be a wise strategy to using a chat app as a channel for customer service and outreach.
How Magento 2 WhatsApp Chat Extension works?
This is an amazing Marketing Tool that lets your customers connect with you using just a single click for support or query!
Whatsapp Chat Magento 2 Extension Set up:
1. To use this module, go to STORE> Configuration > SETUBRIDGE > WhatsApp Chat Connect Tab:
2. Check more info on extension installation instructions here.
Whatsapp Chat Magento 2 Extension Configuration:
Here, the given image shows a default position of WhatsApp contact icon with a close button. as well as users are able to move the icon over the browser screen.
Icon position settings:
This functionality can work in two ways. Either a user can enable the movable option, which allows the user to move an icon anywhere on the given web page.General Configuration:
Depending upon your requirements, an admin operating this plug-in can either enable or disable the Magento WhatsApp extension with a simple YES/NO selection on the configuration page.FAQ
- Is it possible to change the position of the WhatsApp chat icon?
- The desktop version and mobile version can be customized according to your preferences.
- Can I integrate this extension into the WhatsApp auto chatbot?
- With WhatsApp Business, you can easily set up an auto-responder chat service for your customers.
- Does this extension work with all themes and extensions by other vendors?
- SetuBridge extensions work with all the plugins, as well as with many third-party plugins. We'll definitely try to help you if you face any technical issues, please create a ticket at [email protected]
- Can I get free updates and support?
- Yes, you will get 6 months of free support and 1 year of product updates with the purchase.
- Are you able to provide installation services?
- Yes, you can use the installation and configuration services that are provided with every extension purchase.
- Is it possible to test the WhatsApp chat extension on a staging site before transferring it to a live one?
- Yes, you can switch on the production domain from your test domain after configuring all the settings.
- Is the SetuBridge extension available to install with a one-time payment or subscription-based?
- The extension is available to install & integrate with the store with a one-time payment.
- In case I need additional features for an extension, how can I request them?
- You can send an email to [email protected] with your requirements for the extension.
- How can I get a refund?
- You can read out the refund policy for more details.
USER REVIEWS ON MAGENTO 2 WHATSAPP CHAT CONNECT EXTENSION
- Best value for the price
Sep 03,2024
I compared several extensions, and this one offers the best value for the price. Despite exploring various options, I found that the pricing of this extension is very competitive and reasonable for the features it provides. - Personalized Custom Colors & Greetings
Aug 22,2024
Really appreciate the capability to be personalized in this extension! Personalizing the chat pop-up with our brand colors and adding a custom greeting message has made all of our customer interactions feel personalized and friendly. What a definitive way to back our brand-identity with support! - Perfect Chat Icon Customization!
Aug 12,2024
Highly recommended Magento 2 WhatsApp Chat Extension Had bought this extension a month back and this is awesome. Ability to change the chat button icon and position has helped us make it correctly adaptive in terms of our website design. We saw a big spike in customer interactions and support queries and that helped us to increase sales on our store. - Love to Auto User-Agent Detection
Jul 01,2024
I just love the auto user-agent detection feature of this chat tool! It automatically launches WhatsApp in the phone app or web version (based on which device is used by the user). This seamless functionality makes for a better customer experience. - Excellent support
Apr 14,2021
Thank you for the Whatsapp chat extension. Due to my mistake, I can't set up this extension but the support guys solved it without any hassle. Great support guys. - Needy Module!!
Mar 06,2021
Simple module but a very effective one. This extension lets your customer contacts us. This system is excellent. Great work Setubridge team! - Nice service!!
Jan 18,2021
It's the best tool for direct contact with the customer. This company offers good service and was there till I didn't set it up. Will recommend my colleagues your extensions. - Useful Module!
Dec 21,2020
I'm having this module so that my visitors or buyer can contact me for their inquiry or anything else. Good Extension!! - Impressive tool!!
Nov 13,2020
Thankful to the company that provided this WhatsApp chat extension. It's easy to install and convenient for users. - Best Extension
Sep 22,2020
This Extension got great features and no issues with it. Perfect extension got known so far. Working with this company and their Extension with no issues was such a good time. Thank you to the developers who helped us all the time. - good support
Jan 02,2020
Awesome WhatsApp Chat features and the live chat support system is too good. Their configuration in the admin panel and their explanation is excellent. - improved our user experience.
Nov 15,2019
This helped me to connect with my customers easily and no issues are coming with the network problem also. Helpful to solve our client's query Immediately & this boosts sales also. - nice functions
Feb 20,2019
The extension works well, it does what is claimed. I am quite pleased to have this extension. This helped me to connect with my customers. Good Job Team!! - Excellent extension!
Feb 08,2019
Excellent extension to integrate WhatsApp chat in Magento 2.3. Its features and admin panel is easy to configure and the developing team is also great. - Nice extension!
Nov 30,-0001
I'm totally satisfied with the extension. Customers trust us when they talk with us. wonderful extension - fast and efficient
Nov 30,-0001
I used the application to better communicate with my clients to know what they want from our store or their issues. I am impressed with the simplicity of its installation and its instant availability for us. Keep up the good work guys.
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