Magento 2 WhatsApp Chat Extension
The magento live chat extension helps to connect via Whatsapp live chat widget on the website with just one click. It creates brand awareness, trust & increases sales.
- Add WhatsApp chat as a quick support channel
- Set custom chat button icon with custom positions
- Personalize chat pop-up with theme color & greeting message
- Auto user-agent detection to open WhatsApp mobile or web
Version 1.0.1 CE (Released on May 21, 2019)
- + Unique chat style whatsapp widget styling
- + Allow profile picture upload for operator
- + Allow customizing popup widget appearance
Version 1.0.0 CE (Released on Dec 31, 2018)
- + Initial Release
HOW MAGENTO 2 WHATSAPP CHAT EXTENSION WORKS?
Magento 2 WhatsApp Chat Extension Features:The Magento 2 WhatsApp Chat Extension loaded with features such as:
- A module integration allows its visitors to start chatting & direct contact on Whatsapp from the website
- This Magento chat plugin makes for a quick & easy support experience for visitors.
- Admin can customize a default conversation message to start a customer support chat.
- It's able to detect the user agent and will open Mobile App or Web App accordingly
- An admin can decide whether the button needs to be displayed on the desktop, mobile, or even both.
- You can also personalise the position of a button using either pre-configured styles or by setting your own custom position using the drag and drop panel in the backend.
- Admin can also configure the WhatsApp Business application as auto-responder chat support for customers.
- The new integration allows visitors to add more text for the query, feedback or any other information, to share with the admin within a pop-up.
- Store admin can also change greeting chat icon, theme colour, and message as per choice.
By the time, usage of social media has surged. Organizations have leveraged the potential of various social networking platforms including WhatsApp. The conversation application has been one of the most widely-used services across the world with a daily user base of over 1 billion. It would be a wise strategy to using a chat app as a channel for customer service and outreach.
How Does It work?
This is an amazing Marketing Tool that lets your customers connect with you using just a single click for support or query!
Magento 2 WhatsApp Chat Extension Set up:
1. To use this module, go to STORE> Configuration > SETUBRIDGE > WhatsApp Chat Connect Tab:
2. Check more info on extension installation instructions here.
Magento 2 WhatsApp Chat Extension Configuration:
- Q1: Is it possible to change the position of the WhatsApp chat icon?
- A: The desktop version and mobile version can be customized according to your preferences.
- Q2: Can I integrate this extension into the WhatsApp auto chatbot?
- A: With WhatsApp Business, you can easily set up an auto-responder chat service for your customers.
- Q3: This extensions work with all themes and extensions by other vendors?
- A: SetuBridge extensions work with all the plugins, as well as with many third-party plugins. We'll definitely try to help you if you face any technical issues, please create a ticket at [email protected]
- Q4: Can I get free updates and support?
- A: Yes, you will get 6 months of free support and 1 year of product updates with the purchase.
- Q5: Are you able to provide installation services?
- A: Yes, you can use the installation and configuration services that are provided with every extension purchase.
- Q6: Is it possible to test the WhatsApp chat extension on a staging site before transferring it to a live one?
- A: Yes, you can switch on the production domain from your test domain after configuring all the settings.
- Q7: Is the SetuBridge extension available to install with a one-time payment or subscription-based?
- A: The extension is available to install & integrate with the store with a one-time payment.
- Q8: In case I need additional features for a extension, how can I request them?
- A: You can send an email to [email protected] with your requirements for the extension.
- Q9: How can I get a refund?
- A: You can read out the refund policy for more details.