Magento 2 WhatsApp Order Notification Extension

Magento 2 WhatsApp order notification extension is a beneficial tool to send alerts about different store events on customer WhatsApp number.

  • Integrated Twilio WhatsApp API
  • Auto send WhatsApp order notification to customer & admin
  • Create & send Dynamic WhatsApp message using variables
  • Multiple ready to use Notification templates
  • A detailed list of sent WhatsApp notifications
Highlight Featurs
was $59 Special Price $39
Community Edition 2.3.x, 2.4.x
Enterprise Edition 2.3.x, 2.4.x
was $59 Special Price $39
was $59 Special Price $39


Version 1.0.0 CE (May 05, 2020)

  • Initial Release

HOW Magento 2 whatsapp order notification extension will help?

Communication is a crucial medium for a business entity to edge over a competitor. Innovative merchant customer communication strategies with the advancing technology keep the track of sale graph upward. Tacts that are cost-effective as well as stands no change to get missed or ignored by the customer are the one that creates a great firm bond.

One of the best strategies is to use WhatsApp alert notification using customer’s WhatsApp contact detail as its stand rare chance to miss SMS alert notification bar on the mobile screen.

We at SetuBridge has developed a great tool to help ecommerce merchants to set up automation to send alerts directly on customers WhatsApp number. This Magento order status notification tool supports major events like new order placement, invoice, shipment, credit memo, customer registration, contact inquiry etc.

Magento 2 Whatsapp Order Notification Twilio Integration

It also allows admin to receive the same order notification on WhatsApp. The module is compatible with Twilio WhatsApp API to send order notifications to customers.

It's extremely flexible for the admin to configure & manage different message notifications content directly from the admin panel. It's easy to create separate templates for each event & attach them with that. The extension makes it easy to inject different dynamic variables from order, customer, ordered item, contact field in the message template.

Magento 2 whatsapp order notification extension features

  • Enable/disable the option to personalize order notification.
  • Instant alert notification for store events like New Orders, invoice, Credit memo (Refund Order), customer registration, customer inquiry, shipment/order shipping etc.
  • Admin gets the same alert notification to follow up on the progress.
  • Easily customized template for each event.
  • Customize message notification alert from the backend.

Whatsapp order notification configuration:

General Configuration:

An admin operates the WhatsApp order notifications by enabling them from the configuration page. For, WhatsApp gateway integration configuration, the admin can choose a supported gateway. For complete configuration select the payment gateway and the details.

Configure different order notification for Magento 2:

Admin can use the default template or can customize template content for each store events. Additionally, admin can enable or disable the various event notifications.

Registration Notification:

When a user makes a registration, configure to send the registration notification across the registered WhatsApp number.

Customer Inquiry Notification

Admin can configure to get customer inquiry notification on the contact number mentioned in the backend.

Create Templates

Create a WhatsApp alert template can be customized using variables library.
  • Q1: Why does it show "[HTTP 400] Unable to create a record" in reason?
  • A: This kind of error occurs from the Twillio configurations side. For errors related to "[HTTP 400] Unable to create a record," please check out HERE.
  • Q2: This whatsapp order extensions work with all themes and extensions by other vendors?
  • A: SetuBridge extensions work with all the plugins, as well as with many third-party plugins. We'll definitely try to help you if you face any technical issues, please create a ticket at [email protected]
  • Q3: Can I get free updates and support?
  • A: Yes, you will get 6 months of free support and 1 year of product updates with the purchase.
  • Q4: Are you able to provide installation services?
  • A: Yes, you can use the installation and configuration services that are provided with every extension purchase.
  • Q5: Is it possible to test the extension on a staging site before transferring it to a live one?
  • A: Yes, you can switch on the production domain from your test domain after configuring all the settings.
  • Q6: Is the SetuBridge extension available to install with a one-time payment or subscription-based?
  • A: The extension is available to install & integrate with the store with a one-time payment.
  • Q7: In case I need additional features for a extension, how can I request them?
  • A: You can send an email to [email protected] with your requirements for the extension.
  • Q8: How can I get a refund?
  • A: You can read out the refund policy for more details.


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